Following the success of editions one and two, this revised, updated and extended edition of _Social Skills in Interpersonal Communication_ will continue as the core textbook for students of interpersonal communication. The professional groups for whom these skills are most important include counsellors, psychiatrists, doctors, nurses, social workers, psychologists, teachers, occupational and speech therapists, physioptherapists and industrial personnel. New chapters in the third edition include the increasingly popular area of interpersonal influence and there is a chapter on the theoretical basis (...) of the authors' approach. (shrink)